Customer Service | Virgin Wines AU
Welcome! Save $40 on Your First Order Use Code FIRST40 Terms & Conditions

Terms & Conditions

Offer available while stocks last. Receive $40 off on any order over $169 sitewide, excluding gift cards, advent calendar, wine plan offers or fine wine and spirits. Valid from 27/10/2024 - 15/01/2025. Offers do not include delivery. Not to be used in conjunction with any other offer. Order acceptance and the contract between you and us will only be formed on the dispatch to you of the product(s) ordered. Orders will not be accepted (nor will wine be delivered to) persons under the age of 18 years. Most orders are fulfilled within a week but please allow up to 14 days. Delivery to outlying areas will be to the agent's nearest depot. You can calculate delivery costs by clicking here. We do not deliver to parcel lockers, and unfortunately due to rising delivery costs and current liquor laws are unable to deliver to the Northern Territory. If a wine becomes unavailable, a similar wine of greater value may be supplied. If you are unhappy with the substitute we will refund to you. Normal retail prices are provided by the wineries. All our wines are covered by our guarantee – if you don't like a wine for any reason, we will refund you and arrange to the collect the wine. Please see our full Terms and Conditions of Sale and Privacy Policy available here: www.virginwines.com.au/privacy. If you have further questions, our customer service department is always happy to help. You can call us at 1300 712 870 (lines open Monday-Friday 8am-6pm AEST). To contact us via email, please write to customerservice@virginwines.com.au

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